Cara menghubungi Guardian and Observer

https://www.theguardian.com/help/contact-us

Cara menghubungi Guardian and Observer
Rincian kontak untuk orang dan departemen di situs Guardian, Observer and the Guardian.

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Fri 15 Oct 2010 15.44 BST Pertama terbit pada Jum 15 Okt 2010 15.44 BST
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Kantor utama Inggris
Tolong alamat korespondensi tertulis ke Guardian, Kings Place, 90 York Way London N1 9GU, Inggris.

Nomor switchboard untuk kantor Guardian di London, situs Observer and the Guardian adalah:

020 3353 2000 atau panggilan dari luar negeri +44 20 3353 2000.

Kantor utama AS
Rincian kontak untuk kantor Guardian AS

Kantor utama Australia
Rincian kontak untuk kantor Guardian Australia

Untuk menghubungi departemen editorial dan meja tulis
Harap berhati-hati untuk mengirimkan kueri ke tujuan yang benar karena tidak ada jaminan bahwa pesan akan diteruskan.

Hubungi Wali dengan aman
Baca lebih banyak
Untuk informasi tentang cara menghubungi wartawan Guardian dengan aman, bacalah panduan ini. Sebaiknya gunakan portal SecureDrop Guardian.

Untuk menghubungi anggota staf manapun
Staf individu, apakah editorial atau komersial, dapat dihubungi dengan menggunakan format email ini:

observer.readers@observer.co.uk

Harap dicatat bahwa pertanyaan tentang langganan, voucher, penawaran pembaca, periklanan, pemasaran dan bidang non-editorial lainnya tidak ditangani oleh editor pembaca. Ini harus ditujukan ke departemen non-editorial yang relevan. Saran cerita juga harus dikirim ke departemen editorial yang relevan.

Keluhan hukum
Keluhan hukum harus ditangani ke bagian Layanan Hukum Editorial kami di: Kings Place, 90 York Way London N1 9GU

Moderasi
Untuk informasi lebih lanjut tentang moderasi dan untuk menghubungi tim moderasi, silakan lihat halaman ini:
theguardian.com/community-standards
Firstname.lastname@theguardian.com
Firstname.lastname@observer.co.uk
Surat untuk editor
Surat untuk publikasi harus dikirim ke alamat ini. Alamat pos dan nomor telepon pengirim lengkap diperlukan, untuk verifikasi saja:
Wali: guardian.letters@theguardian.com
Pengamat: observer.letters@observer.co.uk

Koreksi dan klarifikasi konten editorial – editor pembaca
Adalah kebijakan the Guardian and the Observer untuk memperbaiki kesalahan editorial yang signifikan dan menangani keluhan editorial sesegera mungkin. Editor pembaca adalah ombudsman internal independen dan dapat dihubungi sebagai berikut:

Paul Chadwick – editor pembaca global Guardian
guardian.readers@theguardian.com
Halaman editor pembaca Guardian

How to contact the Guardian and Observer
Contact details for people and departments at the Guardian, Observer and the Guardian website.

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Click here to access our Help site

Fri 15 Oct 2010 15.44 BST First published on Fri 15 Oct 2010 15.44 BST
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UK main office
Please address written correspondence to the Guardian, Kings Place, 90 York Way London N1 9GU, United Kingdom.

The switchboard number for the London office of the Guardian, the Observer and the Guardian website is:

020 3353 2000 or dialling from overseas +44 20 3353 2000.

US main office
Contact details for the Guardian US office

Australia main office
Contact details for the Guardian Australia office

To contact editorial departments and desks
Please take care to send queries to the correct destination as there is no guarantee that messages will be forwarded.

Contact the Guardian securely
Read more
For information on how to contact Guardian journalists securely please read this guide. We recommend you use the Guardian’s SecureDrop portal.

To contact any member of staff
Individual staff, whether editorial or commercial, can be contacted using this email format:

Firstname.lastname@theguardian.com
Firstname.lastname@observer.co.uk
Letters to the editor
Letters for publication should be sent to these addresses. The sender’s full postal address and phone number are required, for verification only:
Guardian: guardian.letters@theguardian.com
Observer: observer.letters@observer.co.uk

Corrections and clarifications of editorial content – the readers’ editors
It is the policy of the Guardian and the Observer to correct significant editorial errors and handle editorial complaints as soon as possible. The readers’ editors are independent internal ombudsmen and can be contacted as follows:

Paul Chadwick – Guardian global readers’ editor
guardian.readers@theguardian.com
Guardian readers’ editor page

observer.readers@observer.co.uk

Please note that queries about subscriptions, vouchers, reader offers, advertising, marketing and other non-editorial areas are not handled by the readers’ editors. These should be addressed to the relevant non-editorial departments. Story suggestions should also be sent to the relevant editorial departments.

Legal complaints
Legal complaints should be addressed to our Editorial Legal Services department at: Kings Place, 90 York Way London N1 9GU

Moderation
For more information about moderation and to contact the moderation team, please see this page:
theguardian.com/community-standards

The Guardian: editorial departments and desks
Arts desk culture@theguardian.com or arts@theguardian.com
Books competitions and events books@theguardian.com
[This address is used for correspondence about online competitions, poetry work shops, and the like. For all other emails about books, see Review, below]
Business desk and financial staff financial@theguardian.com
Consumer desk money@theguardian.com. Consumer investigative column in weekly Money section consumer.champions@theguardian.com
Cook supplement cook@theguardian.com
Education desk education@theguardian.com.
Education letters offered for publication in the weekly Education Guardian section education.letters@theguardian.com
Environment: find us on Twitter @guardianeco
Family weekly Saturday section family@theguardian.com
Film desk film@theguardian.com
Foreign news – See international
G2 (features) desk g2@theguardian.com
Gardening desk gardens@theguardian.com
The Guide listings submissions 01430 455505; http://addyourevent.pressassociation.com
International news desk international@theguardian.com
Law desk law.editors@theguardian.com
Letters guardian.letters@theguardian.com
Life and style lifeandstyle@theguardian.com
Media Guardian media@theguardian.com
Money personal finance section money@theguardian.com
Money letters column your.shout@theguardian.com
Money section’s Personal effects column where readers share advice personal.effects@theguardian.com
Music culture@theguardian.com
News desk, for UK national news national@theguardian.com
Notes and queries nq@theguardian.com
Obituaries desk obituaries@theguardian.com
Opinion desk opinion@theguardian.com
Personal finance: See Money and Consumer
Pictures: for emails from readers, agencies and PRs pictures@theguardian.com
Pictures: for advisories on film openings, PR openings and similar photocalls@theguardian.com
Political staff politics@theguardian.com
Readers’ editor guardian.readers@theguardian.com
Review review@theguardian.com
Science desk science@theguardian.com
Society society@theguardian.com
Space space@theguardian.com
Sport desk sport@theguardian.com
Technology desk: contacts can be found at Technology editorial team contacts
Travel desk travel@theguardian.com
Weekend magazine weekend@theguardian.com
The Observer departmental emails
Business financial@theguardian.com
Cash cash@observer.co.uk
Consumer investigative column your.problems@observer.co.uk
Escape escape@observer.co.uk
Food Monthly food.monthly@observer.co.uk
Letters to the editor observer.letters@observer.co.uk
Magazine magazine@observer.co.uk
Review review@observer.co.uk
Sport sport@observer.co.uk
Travel – See Escape TV and radio review@observer.co.uk
Customer Services

Website and mobile user help at the Guardian
For any problems using the website, our mobile apps and their links, or general questions and feedback about the Guardian network, please see our FAQs.

To report a suspected security vulnerability
If you spot a potential security vulnerability in the Guardian’s websites and apps, we’d be grateful to hear from you. Please send an encrypted email to appsec@theguardian.com using this PGP key. If possible, include screenshots in your description. We may contact you for more details. Thanks for your help.

Subscriptions
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Please ensure that you quote your Subscriber ID when contacting customer services. If you are unsure of your Subscriber ID please follow this link.

Voucher subscription
Email: vouchersubs@theguardian.com
Phone: 0330 333 6767. Lines are open Monday-Friday 8.00am-8.00pm.
Saturday & Sunday 8.00am-6.00pm

Home delivery subscription Email: homedelivery@theguardian.com Phone: 0330 333 6767. Lines are open Monday-Friday 8.00am-8.00pm. Saturday & Sunday 8.00am-6.00pm. Calls cost no more than 01 or 02 numbers from landlines or mobiles.

Guardian daily edition and Guardian app
Email – digitalpack@theguardian.com
Phone: 0330 333 6767. Lines are open Monday-Friday 8.00am-8.00pm. Saturday & Sunday 8.00am-6pm. Calls cost no more than 01 or 02 numbers – from landlines or mobiles.

Membership

If you have a question about your UK membership, please email membershipsupport@theguardian.com or phone 0330 333 6898.

If you have a question about your Australian membership, please email australia.membership@theguardian.com or phone 1800 773 766 (from within Australia) or +61 2 8076 8599 (from outside Australia).

Guardian Weekly
To read the Guardian’s global edition see Guardian Weekly.

Subscription services

UK, Europe and rest of world
Tel: +44 (0) 330 333 6767
Lines are open 8am-8pm on weekdays, 8am-6pm at weekends (GMT/BST)
Email: gwsubs@theguardian.com
Address: Guardian Weekly, 16 Coalfield Way, Ashby Park, Ashby-De-La-Zouch, LE65 1JT, UK

Australia, New Zealand, and Asia Pacific
Tel: 1800 773 766 (from within Australia) or +61 2 8076 8599 (from outside Australia)
Lines are open 9am-5pm Monday – Friday (AEDT) excluding public holidays
Email for subscribers: gwsubsau@theguardian.com
Address: Guardian Australia, Level 3, 19 Foster Street, Surry Hills, NSW 2010

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Canada and USA
TeL: 1-844-632-2010 (toll free); 917-900-4663 (direct line)
Lines are open 9:15am – 6pm Monday – Friday (EST)
Email: gwsubsus@theguardian.com
Address: The Guardian, 315 West 36th St. New York, NY 10018, USA

Getting the Guardian abroad

The availability of the Guardian and Observer in newsagents is very limited outside of the UK. However, you can still purchase these publications in a small selection of countries and cities, or you can subscribe and have your copy delivered to your door.

For more information on purchasing copies of the Guardian abroad, please contact the international publishing team.

You can subscribe to the Guardian by clicking here and Observer abroad by clicking here or contact our customer service department at Quadrant Subscription Services:

Telephone: +44 (0)203 353 2140 Fax: +44 (0) 208 261 8433 Email: guardianpostal@theguardian.com

Address: The Guardian and Observer Quadrant Subscription Services, Rockwood House, 9-17 Perrymount Road, Hayward Heath RH16 3DH, United Kingdom

Missing sections
If a section of your Guardian or Observer is missing please telephone 0800 839 100.

Back issues and circulation
For information on ordering a back issue of the Guardian, click here.

If your query concerns a subscription please contact business.information@theguardian.com

or call 0330 333 6767.

If your query concerns a missing section of the paper or supplement please contact 0800 839 100.

If your query concerns UK distribution please contact roger.clapham@theguardian.com

If your query relates to retail supplies please contact business.information@theguardian.com

Advertisers, sponsorship and e-commerce
To find out more about all advertising and sponsorship opportunities in the Guardian and the Observer, and the Guardian website, click here.

How to contact the press office
If you are a journalist with a media inquiry, please visit the press office page for the relevant contact information.

Freelance contributions
If you would like to contribute freelance content, please ensure you have read our Contributors’ guide.

Story pitches should be sent to relevant editorial department, as listed above.

Any queries you have relating to the freelance charter, or other terms and conditions for the supply of content to GNM, should be directed to our Rights department at rights@theguardian.com

Employment and work experience
If you are interested in working for Guardian News and Media, please see our dedicated careers site at theguardian.com/workforus. All current work experience and internship schemes are detailed on this site under the “Other opportunities” heading.

Content distribution and syndication
For permission to re-publish Guardian or Observer content, or acquire a licence to re-distribute our content, please visit our Syndication website.

Couldn’t find what you were looking for?

Click here to access our Help site

Since you’re here …
… we have a small favour to ask. More people are reading the Guardian than ever but advertising revenues across the media are falling fast. And unlike many news organisations, we haven’t put up a paywall – we want to keep our journalism as open as we can. So you can see why we need to ask for your help. The Guardian’s independent, investigative journalism takes a lot of time, money and hard work to produce. But we do it because we believe our perspective matters – because it might well be your perspective, too.

I appreciate there not being a paywall: it is more democratic for the media to be available for all and not a commodity to be purchased by a few. I’m happy to make a contribution so others with less means still have access to information.
Thomasine F-R.
If everyone who reads our reporting, who likes it, helps fund it, our future would be much more secure.

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